Strange but true: a heartwarming tale of Microsoft’s personal touch. A friend of mine has a rather unusual name; in fact it’s very likely unique. He decided to set up a hotmail account, and was rather surprised to be allocated the address hisname35@hotmail.com. Knowing full well that it just wasn’t possible, that there weren’t another 34 people sharing his name already registered with Hotmail, he fired off an e-mail to Microsoft, requesting that they look into the matter. A few days later he received a reply informing him that yes, of course they could fix this, and he now has an email address with just his name, no number, at hotmail.com. I’m thinking that this is somewhere up there with Moses and the burning bush as far as miracles go…