I sent an e-mail complaint a couple of weeks back.
I just purchased an ‘I Love Horses’ polyphonic ringtone from
www.deagostini.co.uk, and was dismayed to discover that the tone I received was completely different to the preview version on the website, which at least adhered to the correct tune. The version downloaded to my phone features the wrong notes used twice at pivotal moments in the melody, and my listening pleasure is greatly reduced as a result.
Please let me know what can be done to resolve this matter.
Needless to say, I have not received any response from Deagostini. I now hate horses.