Today I received a call from Paul. It appears as though my last entry had created quite a stir at the bakery and, in between rustling up batches of baguettes and piles of petits fours, it was decided that action needed to be taken.
So, I’ve been invited to spend an afternoon in their kitchen, learning some of the techniques involved in producing the company’s fine fare, then enjoying the fruits of this labour over a glass or two of wine. Now this, ladies and gentlemen, is how you do customer service.*
This is obviously very exciting news, and I hope to be able to bring you pictures of this landmark event. Perhaps I’ll even take along one of my own loaves for expert appraisal, maybe my celebrated (by me, as no-one else has tried it) pain à l’ancienne. I retard the dough in the fridge overnight, dontcha know.
* Cadbury Schweppes, please take note.